Refund Policy
Review SmartCookie's subscription refund policy and eligibility terms.
At SmartCookie, we want you to feel confident in your purchase.
1. 14-Day Money-Back Guarantee
If you are not satisfied with your subscription, you may request a full refund within 14 days of your initial payment. No questions asked.
2. Subscriptions and Renewals
Your subscription renews automatically at the end of each billing cycle (monthly or yearly, depending on your plan).
Refunds are not provided for renewal payments once a new billing cycle has started. To avoid renewal charges, you can cancel your subscription at any time before the renewal date.
3. How to Request a Refund
To request a refund, please contact us at infomartinamotiva@gmail.com with your account email and payment details. Refunds will be processed back to your original payment method within 5–10 business days.